Shipping policy

SHIPPING POLICY
American Steering

Shipping Costs
Free shipping is offered on all orders.

Order Processing & Assembly (Handling Time)
All American Steering wheels are custom-assembled to order to ensure the highest standards of quality, precision, and fitment.
Processing & Assembly: 7–10 business days (Monday–Friday)
Assembly begins immediately upon successful payment confirmation

Shipping & Delivery (Transit Time)
Once your order has been professionally assembled and passed our quality control inspection, it will be shipped.
Shipping Transit Time: 7–10 business days (Monday–Friday)
Total Estimated Delivery Window: 14–20 business days

Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.
You may track your shipment directly through the carrier’s official tracking portal.

Lost or Damaged Items

Damaged Items:
If your item arrives damaged, please contact us within 72 hours of delivery at:
contact@americansteering.com
Include clear photos of both the product and packaging to assist with resolution.

Lost Packages:
If your package is lost in transit, please contact us immediately so we can initiate a formal carrier investigation and assist in resolving the issue.

Order Cancellations & Changes

Cancellations:
Orders may be canceled within 24 hours of purchase. Due to the custom-built nature of our products, cancellations cannot be accepted once the assembly and material cutting process has begun.

Address Changes:
Requests for address changes must be submitted within 24 hours of order placement. Changes requested after this period cannot be guaranteed.

Contact Information

Email: contact@americansteering.com

Phone: +1 (949) 991-8852

Address: 510 Veneto, Irvine, CA 92614, United States

Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (PST)